I need an advice please!?

our house was worth 600,000 in 2006 when we refinance it to a so called balloon plan wherein we have 2 mortgages for 3 years and we and we have a pre payment penalty and we go negative on our house value as the year ped. on september of 2009 this refinancing will be over but our loan amount will end up to be 700,000 which is so unfortunately, as today, our house's worth is less than the amount we owe. no agency wants us to refinance as obviously, we don't have equity on our house right now and 2 agencies told us that since we are not delinquent in paying and since we are in good standing at the moment and not suffering from hardship, they can not help us as they are more focused in helping those that are in foreclosure and will have to wait for our refinancing plan to be over next year before they can look at some options for us. i think it's unfair to say that to us. do those agencies want us to be broke first before helping us wherein we know already from today that we might not be able to afford the payment of our house when this balloon plan is over? we don't want to go broke and be on foreclosure before they help us. please, i need an advice on what to do before we could not afford the payment of our house anymore. i know now that it is stupid to enter into this balloon plan but did not realize it until the economy and real estate went tumbling down. is there anything i could do that would lower my payment and have a fixed rate for as long as i live? please advise. thanks